FAQs for exhibitors

This page provides you with an overview of frequently-asked questions about oohh! FreizeitWelten 2021(REISEN HAMBURG, RAD HAMBURG, CARAVANING HAMBURG, KREUZFAHRTWELT HAMBURG, FOTOHAVEN HAMBURG, AUTOTAGE HAMBURG, below occasionally referred to as “trade fair”) and the impact of the COVID-19 pandemic on trade fair operations.

General Questions

Because of schedule changes, oohh! FreizeitWelten will take place from 24 to 28 March 2021.

Hamburg Messe und Congress GmbH (HMC) is postponing oohh! FreizeitWelten because of the coronavirus pandemic and its global impact on major events and trade fairs as well as international travelling

We reserve the right to extend the opening hours. Adjusting the opening hours may be required to allow all expected visitors to attend the trade fair.

Assembly times will be as follows:

22 March 2021 – 07:00 to 22:00
23 March 2021 – 07:00 to 18:00

Dismantling times will be as follows:

28 March 2021 – 18:00 to 24:00
29 March 2021 – 00:00 to 22:00
30 March 2021 – 07:00 to 20:00

Early stand assembly on 21 March may be possible within very tight limits and requires a written request and written approval by the ‘Messetechnik’ department.

Delayed dismantling may be requested for 31 March.

Please download the request form from the relevant FreizeitWelt homepage -> For exhibitors -> Technical information -> Applications & approvals

IMPORTANT: Special access ID cards are required for setting-up and dismantling work. These are not the same as exhibitor passes.

There are plans to have lecturing and other special areas at the fair. These will be laid out to meet the statutory requirements as stipulated by the Hamburg SARS-CoV-2 Pandemic Control Ordinance in force at the time of the event.

Stand registration, cancellation and refunds

Your stand registration remains valid for the new date. No action is required on your part in this respect. During the months leading up to the event we will send you a placement proposal. Unless you object to the proposal, you will subsequently receive our approval (refer to General Terms of Participation, item 3).

In the event that we have no other choice but to cancel the trade fair because of the coronavirus pandemic, we will refund the participation fee (including the AUMA fee and the fee for the marketing package).

In the event that we have no other choice but to cancel the trade fair because of the coronavirus pandemic, we will refund the participation fee (including the AUMA fee and the fee for the marketing package).

If we are forced to cancel the trade fair because of the coronavirus pandemic, we will refund the costs incurred when booking services through the OSC, as well.

If you can prove that you are unable to participate because of COVID-19 restrictions, your participation fee will be refunded (including the AUMA fee and the fee for the marketing package).

No. Any services ordered from third parties are exclusively subject to the contractual relationship between the parties to the contract. Therefore HMC will not reimburse you for any related costs.

As always, you may revoke your registration free of charge prior to being approved (refer to General Terms of Participation, item 8.1). Please submit your withdrawal request in writing.

Since the trade fair has been postponed, the participation fee for all exhibitors will not be due until January 2021.

Hygiene and safety measures

The temporary restrictions imposed by our city to control the coronavirus pandemic, which remain in force until the end of November, apply to HMC as for other organisations. All trade fairs, exhibitions and entertainment events are prohibited during this period. The relevant stipulations are specified by the current version of the ordinance for the containment of the spread of SARS-CoV-2 in Hamburg (HmbSARS-CoV-2-EindämmungsVO). As soon as trade fairs, exhibitions and other events are permissible again, we will update our Health and Safety Guidelines accordingly.

Stand construction

The temporary restrictions imposed by our city to control the coronavirus pandemic, which remain in force until the end of November, apply to HMC as for other organisations. All trade fairs, exhibitions and entertainment events are prohibited during this period. The relevant stipulations are specified by the current version of the ordinance for the containment of the spread of SARS-CoV-2 in Hamburg (HmbSARS-CoV-2-EindämmungsVO). As soon as trade fairs, exhibitions and other events are permissible again, we will update our Health and Safety Guidelines accordingly, including its Appendix 2 – Stand Construction. Please direct any questions regarding your stand construction concept to our stand design review team at ops(at)hamburg-messe(dot)de.

For questions and answers related to the execution of oohh! FreizeitWelten 2021 please review our general exhibitor FAQs:

General FAQs on REISEN HAMBURG

General FAQs on RAD HAMBURG

General FAQs on KREUZFAHRTWELT HAMBURG

General FAQs on CARAVANING HAMBURG

General FAQs on FOTOHAVEN HAMBURG

 

For answers on any questions not covered here, please feel free to give us a ring at our service number +49 40 3569-0.
For additional contact names please visit the homepage of your FreizeitWelt exhibition.

No legal claims may be derived from the information contained in this overview.
We shall not be held liable for any errors or omissions. Revised  11-11-2020